Phone

1-877-668-6824

Mon-Fri: 8:00 AM - 8:00 PM ET

Sat-Sun: 9:00 AM - 5:00 PM ET

Email

[email protected]

We respond within 24 hours

Address

456 Queen Street West

Toronto, ON M5V 2A8

Canada

Send Us a Message

Frequently Asked Questions

How do I claim my prize?

Prizes under $1,000 are automatically credited to your account. Larger prizes require identity verification and can be claimed online or in person.

When will I receive my winnings?

Most winnings are credited within 24 hours. Large jackpots may take 5-10 business days for verification.

Can I cancel my ticket purchase?

No, lottery tickets cannot be cancelled or refunded once purchased, as per lottery regulations.

Is my payment information secure?

Yes, we use bank-level SSL encryption and never store your complete payment details.

What if I forget my password?

Click "Forgot Password" on the login page and follow the instructions sent to your email.